Privacy Policy

TOTS-OS is a business operating system provided by The Organised Types.

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at:

hello@theorganisedtypes.co.uk

Depending on how you use TOTS-OS, we may collect the following types of information:

• Account information, such as your name, email address and authentication details.
• Profile and business information you choose to add to your TOTS-OS account.
• Contacts, organisations, projects, tasks, notes, events and other business information you enter into the platform.
• Social media connection information when you choose to connect a supported social platform.
• Authentication tokens and connection identifiers required to provide connected social media features.
• Content and scheduling information you provide when using social media publishing or scheduling tools.
• Technical information such as browser type, device information, IP address, application logs and security-related information.
• Information you provide when contacting us for support or submitting a form.

We may use personal information to:

• Create and manage your TOTS-OS account.
• Provide the tools and services available within TOTS-OS.
• Save and organise the business information you choose to enter into the platform.
• Connect your account with third-party services that you explicitly authorise.
• Publish or schedule content when you request that TOTS-OS performs those actions.
• Maintain the security, reliability and performance of the platform.
• Respond to customer support requests and communicate important service information.
• Comply with legal and regulatory obligations.

TOTS-OS may allow you to connect third-party social media accounts, including TikTok.

When you choose to connect a social media account, the relevant platform may provide TOTS-OS with information permitted by the permissions you approve during the authorisation process.

This may include account identifiers, profile information, access tokens and permissions needed to provide the requested integration.

TOTS-OS will only use this information to provide the connected functionality that you have requested, such as account connection, content publishing or social media scheduling.

Your use of third-party platforms is also governed by the privacy policies and terms of those platforms.

Where UK data protection law applies, we process personal data only where we have an appropriate legal basis.

These may include:

• Performance of a contract, where processing is needed to provide TOTS-OS to you.
• Legitimate interests, where necessary to operate, secure and improve our services.
• Consent, where you have actively chosen to provide consent.
• Legal obligation, where processing is required by law.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

TOTS-OS uses third-party infrastructure and service providers to operate parts of the platform. This includes services used for database hosting, authentication, website hosting, email communications and integrations.

No internet-based service can guarantee complete security, but we take reasonable steps to protect the information entrusted to us.

We may use trusted third-party service providers to help operate TOTS-OS.

These may include providers for:

• Database hosting and authentication.
• Website and application hosting.
• Email and mailing-list services.
• Analytics and application monitoring.
• Social media integrations.

These providers may process information only as necessary to provide their services to us and are subject to their own contractual and legal responsibilities.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the service, meeting legal obligations, resolving disputes and maintaining security.

If you close your account, certain information may continue to be retained where required for legitimate business, security or legal purposes.

Depending on the law that applies to you, you may have rights regarding your personal information, including the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information.
• Request restriction of certain processing.
• Object to certain processing.
• Request transfer of certain information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any applicable privacy rights, contact us at hello@theorganisedtypes.co.uk.

You may disconnect supported social media accounts from TOTS-OS through the relevant account or settings features where available.

You may also request deletion of your TOTS-OS account and associated personal information by contacting us.

Where a third-party platform provides its own controls for removing application permissions, you can also revoke TOTS-OS access through that platform.

TOTS-OS may use cookies or similar technologies where necessary for authentication, security, preferences and the operation of the platform.

Where required by law, non-essential cookies will only be used with appropriate consent.

Some service providers used by TOTS-OS may process information outside the United Kingdom.

Where required, we take appropriate measures designed to ensure that international transfers of personal information are protected in accordance with applicable data protection law.

TOTS-OS is intended for business users and is not directed at children.

We do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

We may update this Privacy Policy from time to time to reflect changes to TOTS-OS, our integrations or applicable legal requirements.

When we make changes, we will update the date shown at the top of this page.

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, contact:

The Organised Types / TOTS-OS
Email: hello@theorganisedtypes.co.uk